National Workforce Census 2026: What Childcare Providers Need to Know

August 21, 2026
5
min read
Bernadette Nabulneg
Marketing Manager

The National Workforce Census 2026 is a mandatory data collection for every Child Care Subsidy (CCS) approved provider and service in Australia, run by the Social Research Centre on behalf of the Australian Government Department of Education. Most service types must register before 14 September 2026, report on a reference week of 14 to 20 September 2026, and complete the census once it opens on 21 September 2026. Participation is a requirement of your approval under Family Assistance Law, and the department has stated it may take compliance action against services that do not take part.

When is the actual deadline?

Registration for the 2026 Early Childhood Education and Care (ECEC) National Workforce Census opened on 6 July 2026. For Centre Based Day Care, Family Day Care, In Home Care, before and after school care, and dedicated preschools and kindergartens in all states, registration closes on 14 September 2026 and the census portal opens on 21 September 2026.

Here is the part that catches services out. The census does not ask what your service looks like today rather it asks what your service looked like during a specific seven-day reference week, and for most service types that week is 14 to 20 September 2026. Registration closes on the Monday that reference week begins, meaning the operational work sits in September, not October. If you have not captured rostering, agency usage, wage banding and attendance data while the reference week is running, you will be reconstructing it from memory and fragmented payroll exports after the fact. Services that treat the census as an October administrative task consistently spend longer on it and submit weaker (and sometimes erroneous) data.

2026 Key Dates by Service Type

Service types Register before Census opens Reference week
Family Day Care, In Home Care, OSHC (before and/or after school care), Centre Based Day Care, dedicated preschools and kindergartens, all states 14 September 2026 21 September 2026 14 to 20 September 2026
OSHC (vacation care) in VIC, QLD, SA, NSW, ACT and NT 28 September 2026 5 October 2026 28 September to 4 October 2026
OSHC (vacation care) in TAS and WA 5 October 2026 12 October 2026 5 to 11 October 2026

One caution on dates. Some sector reporting in late July listed registration closing on 27 September or 4 October across whole states and territories. Those later dates apply specifically to vacation care offerings, not to long day care or before and after school care. If you run a mixed offering, you may be working to two different reference weeks under the same provider approval. Confirm your service type against the Social Research Centre reference week schedule rather than relying on a summary.


What the 2026 Census requires

The published questionnaire runs to 49 questions across four sections, though no single service type answers all of them. Knowing which sections apply to you is the fastest way to scope the work.

Section A, Service Capacity and Enrolment

This section contains approved places, enrolments broken down by age band during the reference week, the maximum number of children you offer places to at any one time, co-location with a school or another service, and how many educators were employed on a probationary basis. Section A also asks whether your service has been unable to offer a place to any family in the last 12 months, and why.

Section B, Child Attendance and Characteristics

This section contains number of children who attended during the reference week by single-year age band, plus number of children who identify as Aboriginal and/or Torres Strait Islander, children who speak or use a language other than English at home, children from a refugee or special humanitarian program background, and children with an additional need related to a long-term health condition or disability across six functional domains. Dedicated preschools and kindergartens skip Section B.

Section C, Preschool and Kindergarten Programs

This section contains hours of program delivered by age category, how the program is mainly delivered, the highest relevant qualification held by the staff member responsible for face-to-face delivery, and how sessions are structured. Family Day Care and OSHC services skip Section C.

Section D, Workers

The questionnaire itself describes this as the most important section of the census.  

Section D is not just Data Entry

Section D opens with Q31: how many paid contact workers worked for or through this service during the reference week. The instruction is to count people, not shifts or positions, and to count each person once even if they worked in more than one role.

Every aggregate count that follows must reconcile back to that single Q31 figure. You will be asked to distribute the same headcount across:

  • Age bands, from 15 to 19 years through to 55 years and over (Q33)
  • Gender, including non-binary and other terms (Q35)
  • Aboriginal and/or Torres Strait Islander status (Q36)
  • Visa holder status (Q38 and Q39)
  • Employment status, including employees of an agency contracted to provide staff (Q40)
  • Working arrangements, splitting permanent, fixed term and casual into full time and part time (Q41)
  • Hourly wage relative to the award rate for the position (Q42)
  • Main role, primary contact worker or other contact worker (Q43)
  • Actual hours worked during the reference week, in four bands (Q46)
  • Years of experience in the sector (Q47) and years at this service (Q48)

Q49 then asks how many paid contact workers have left the service in the past 12 months.

If your roster sits in one system, your payroll in another, and your agency invoices in a third, this is where the hours disappear. Your workforce totals should reconcile back to the headcount reported in Q31.


Agency and staffing questions most operators get wrong

Q31 is explicit that paid casual, subcontracted, relief and agency workers who had direct contact with children during the reference week must be counted. So, must leadership staff, including directors and coordinators, if they had direct contact with children that week. Unpaid volunteers, student placements, parent helpers and anyone absent for the entire reference week are excluded.

Q40 then goes further and gives externally supplied labour its own category: employee of an agency contracted to provide staff. Furthermore, Q41 separates casual full time from casual part time.

The 2026 census will produce a national read on how dependent Australian ECEC services are on externally supplied labour, service by service. For multi-site operators, that is a number worth understanding before you report it.

The connection to capacity is made explicit elsewhere in the questionnaire. Q4 asks for the maximum number of children you offer places to at any one time, with a prompt asking directly whether you are capping enrolments because of staff shortages or room closures. Q9 asks whether you have turned families away in the last 12 months, and Q10 lists staff shortages as the first available reason.

In other words, the census captures information about staffing shortages alongside service capacity and whether families have been unable to secure places. If your answer to Q10 is staff shortages, that is worth addressing before the next census cycle. Reviewing how your service fills shifts, and whether a directly recruited casual pool would reduce reliance on agency supply, is a reasonable place to start.

Q42 requires award classification accuracy

The wage question asks you to distribute your workforce across five bands: paid at the award rate, up to 10 per cent above, between 10 and 15 per cent above, between 15 and 25 per cent above, and more than 25 per cent above.

You cannot answer that accurately without knowing the correct classification level for each worker under the Children’s Services Award. Services that have grown quickly, or that have absorbed recent wage movements unevenly across classification levels, often find this is the question that needs a payroll review rather than a lookup. Award classification is a workplace relations question specific to your circumstances, so confirm classifications against the current Fair Work Commission instrument or with your own advisers rather than estimating.


The census is converging with the National Early Childhood Worker Register

The Department of Education has stated that as it plans future censuses it will work to avoid asking for the same information twice, including making sure the census lines up with the new National Early Childhood Worker Register.

For operators,the Department has said it will align the census with the new National Early Childhood Worker Register to reduce duplicate reporting. In practice, that means keeping your workforce, qualification and credential records organised and current will make both obligations easier to meet, whatever your current system.


Six things to do before your reference week starts

  1. Confirm your service type and reference week. Check the Social Research Centre schedule for every service under your approval, especially if you run vacation care alongside long day care.
  2. Check your CCS contact details. Confirm provider and service level contacts are current, and that all persons with management or control are correctly identified. Census login details are emailed to the address on file, and services that miss the email usually find it in a junk folder.
  3. Nominate and brief one owner per service. The person completing Section D needs access to roster, payroll and agency data, not just enrolment records.
  4. Distribute the privacy notice before the reference week. The questionnaire requires that the privacy notice is made available to everyone employed at the service who is included in the census and posted where parents and guardians can see it. Any opt-outs must be advised by 21 September 2026.
  5. Capture reference week data live. Log agency and relief usage, actual hours worked and attendance as the week runs. Retrospective reconstruction is where accuracy is lost.
  6. Reconcile to one headcount first. Produce a single list of every paid contact worker for the reference week, with age, gender, employment status, working arrangement, award band, hours worked, sector experience and tenure against each name, before you open the portal.

Your next action

Confirm your reference week today, then answer one question honestly: could you produce a single reconciled headcount of every paid contact worker at every one of your services, including agency and relief staff, for a nominated seven-day window in September?

If the answer is no, now is a good time to bring that information together rather than waiting until the census opens.

QuickCare helps centre operators keep workforce, qualification and credential data in one place, with automated checks against current regulatory standards at the time of the transaction. If you would like to see how your workforce data would hold up against a census-style reconciliation, book a walkthrough with our team.

Frequently Asked Questions

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Is the National Workforce Census 2026 mandatory?

Yes, for Child Care Subsidy approved providers and services. Participation is a requirement of your approval under Family Assistance Law, and the Department of Education has stated it may take compliance action against services that do not participate. Dedicated state and territory run preschools and kindergartens are in a different position: participation is not mandatory for them, but the department strongly encourages it so that the census reflects the whole sector accurately. If you hold CCS approval for any service, treat it as compulsory for that service.

Do I include agency and casual staff in the census?

Yes. Q31 explicitly includes paid casual, subcontracted, relief and agency workers who had direct contact with children during the reference week. Employees of an agency contracted to provide staff also have their own category in the employment status question. Directors and coordinators count if they had direct contact with children that week. Excluded are unpaid volunteers, student placements, parent helpers, and any worker absent for the entire reference week. Count people rather than shifts, and count each person once.

Do I need to report information about individual staff members by name?

No. Section D collects aggregate counts only. You report how many paid contact workers fall into each age band, gender category, employment status, wage band and experience range, not named records. The census does not collect the names of workers or children. It does collect limited contact details for the person completing the census or the service’s nominated contact, such as name, work email, phone number and position title, which is used to administer the collection.

I operate multiple services. Can I submit centrally?

Large providers are contacted by the census team to discuss the most appropriate submission approach, which may include coordinating data at provider level or across multiple services. Even where central submission is available, the data itself remains service specific: capacity, enrolment, attendance and workforce counts are all reported per site against that site’s reference week. Multi-site operators should confirm arrangements early, particularly where different services under one approval fall into different reference weeks.

What happens if my service doesn't participate?

Participation is a requirement of your approval under Family Assistance Law. The Department of Education has stated it may take compliance action against CCS-approved services that do not take part, though the post doesn't specify what that action looks like. Dedicated state and territory run preschools and kindergartens are the exception. Participation isn't mandatory for them, though the department strongly encourages it.

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