Create your profile to claim work now
Free to download and create your profile. Simply pick your interests, add your documents and get verified to claim shifts, share your profile and apply for jobs.
Curious how QuickCare works? You’re in the right place. Our FAQ covers top questions from educators and centres, showing how QuickCare simplifies childcare staffing—fast, flexible, and fully compliant.
We created QuickCare, an app that helps and rewards you in finding and staying in work.
What is QuickCare?
QuickCare is a flexible staffing marketplace designed for educators. Get your online profile and portfolio verified to fill casual shifts, or permanent positions at childcare centres in your area.
How do I sign up?
Download the QuickCare app, create a profile, upload your qualifications, clearances, and availability. Once verified by the QuickCare team, you’re ready to start accepting shifts.
What qualifications are required to join?
You need a valid Working with Children Check (WWCC/VP), a relevant childcare qualification like Certificate III, Diploma, or Early Childcare Teacher degree (ECT), active first-aid and CPR certification, child protection and food handling, and some practical experience.
How does the verification process work?
We verify your photo ID to confirm your legal name and date of birth with your WWCC, as you submit your documents via the app. Our app integrates with relevant authorities to automatically verify documents and you profile is updated automatically once successfully verified. Once complete and screened by the QuickCare team, your profile is ready to accept or get offered shifts or jobs.
How do I get notified when there are new opportunities?
The App will send you real-time notifications as soon as a new opportunity is available near you. You'll also be reminded about unclaimed work and if you need to respond to an exclusive opportunity.
Can I set my availability and preferences?
You can add your availability, and work preferences, including full, part-time and casual, preferred age groups and rooms, languages and distance you are willing to travel. These preferences help match you with opportunities as they come up.
How can I post a shift and select educators?
Simply pick the location, date, time, cover type and any qualification restrictions to send out an open shift for eligible educators to accept. Or you can discover available educators near you or select a favourite to book directly—all within the app.
When do you get paid for work?
QuickCare pays bonuses, wages and issue payslips every fortnight. All shifts worked when approved, automatically get added as line items in your pay. If you’ve been invited to a childcare providers team, they will pay you directly.
Can I keep my documents up to date as I change my qualifications?
Yes, simply go to your documents in the App, and select “update document” on the qualification or certificate. Our system will automatically start verifying the new documents with government agencies before they're accepted. If there is an issue the App will notify you straight away on what needs to be adjusted.
QuickCare makes it easy to get started and setup your team and childcare services on the App.
What is QuickCare?
QuickCare is your on-demand staffing solution, giving you instant access to a pool of fully verified educators—casual, temporary, or permanent—through a seamless mobile app.
How does QuickCare ensure educator compliance and quality?
Every educator undergoes a double identity verification, combining photo ID, face matching, and their working with children clearance details. Their qualifications and certificates are automatically vetted against government databases, to prevent fraud. This ensures only compliant educators can move into our screening process before they can be booked in our app.
How do I access documents of educators working with us?
On any filled shift or on the map, select the educator's profile to view their documents and access their verified WWCC, qualification, certificates and resume, as well as their short video introduction. You can download and get the documents on your mobile and computer via both the web and mobile Apps.
Can I hire educators permanently?
Yes. Browse profiles of educators open to full-time, part-time or casual roles. Once you find a fit, you can invite them to interview directly via the app. You can even hire a QuickCare casual educator that is already working for you in your centre, simply go to their profile and book an interview. All hires are guaranteed by us for 3 months.
What are the costs involved?
QuickCare is free to setup with no monthly fees. For on-demand staffing, we charge an hourly rate when you use educators from our network, when you bring your own (BYO) educators we charge a low fee per shift filled. Discovering talent is completely free, with no cost source and interview educators, only pay when you place. Contact us for more information.
How do I register and begin using the service?
Fill out this form and get a call back to book your demo, access full pricing with terms and onboard within minutes. After approval, log in to post shifts, set your requirements, and start receiving educator matches in real time.
How can I post a shift and select educators?
Simply pick the location, date, time, cover type and any qualification restrictions to send out an open shift for eligible educators to accept. Or you can discover available educators near you or select a favourite to book directly—all within the app.
Can I control which educators see my shift posts?
Definitely. Use filters like qualifications, experience, gender preferences, and special skills to ensure shifts go to educators who best match your needs. You can even offer a shift directly to one of your favourite educators.
What if an educator withdraws from a shift?
The app will automatically alert other educators that this shift is available to be accepted, or you can assign the shift directly to one of your other favourite educators. It’s easy!
Can I set up permissions for my team to manage shifts?
Yes, anyone in your management or support team can be granted permission to post shifts or jobs in one or more locations and chat with educators. You can also grant read only users as a “support user” to stay across communications with educators.
How many educators and team members can I invite with BYO?
The QuickCare App supports an unlimited number of team members and educators when you bring your own workforce (BYO). You only pay for shifts filled with BYO, with no charge for unfilled, cancelled, and open opportunities.
Can I use and favourite on-demand educators with BYO?
Yes, you can use on-demand educators at an hourly rate when needed. Just select QuickCare when posting an opportunity. Any educator from your QuickCare or your workforce can be favourited and offered exclusive opportunities to accept before they're opened more widely.
How does QuickCare charge?
The app invoices each week for on-demand and BYO staffing, with the option for direct debit, included with bundle plans. Placements are invoiced at the time you hire, with options to pay upfront or over 3, 4 or 6 instalments.
Free to download and create your profile. Simply pick your interests, add your documents and get verified to claim shifts, share your profile and apply for jobs.
