June 19, 2026

Am I Being Paid Correctly?

Direct Answer

How do I know if I am being paid correctly as a childcare educator in Australia?

Your pay is set by one of two modern awards: the Children's Services Award 2010 (MA000120) or the Educational Services (Teachers) Award 2020 (MA000077). Which applies depends on your qualification and role. From 1 March 2026, the Children's Services Award moved to a new eight-level classification structure replacing the previous 30-level system. Your correct level is determined by your formal qualification, your post-qualification experience, and your appointed role. If your payslip does not reflect your correct classification, contact the Fair Work Ombudsman on 13 13 94.

Most educators have wondered about this at some point. You look at your payslip, see a level you do not fully recognise, and think — is that right? Should it be higher? What does it even mean?

It is a legitimate question. Your classification level determines your minimum pay rate. If it is wrong — if you were placed at the incorrect level, or if the March 2026 restructure was not applied correctly at your service — you could be earning less than you are entitled to.

This guide gives you the information to check. Which award covers your role. Which level you should be on. What to do if something does not look right.


STEP ONE

Which Award Covers Your Role?

Your pay and conditions are governed by one of two modern awards. Getting this right is the starting point for everything else.

Children's Services Award 2010 — MA000120

This award covers the majority of the ECEC workforce. If you work directly with children in any of the roles below, this is almost certainly your award:

  • Certificate III educators
  • Diploma educators
  • Room leaders and lead educators
  • Assistant directors and children's services coordinators
  • Centre directors
  • Family day care educators and coordinators
  • Outside school hours care (OSHC) and vacation care educators
  • Cooks required to work directly with children to assist with educator-to-child ratios

Educational Services (Teachers) Award 2020 — MA000077

This award applies specifically to Early Childhood Teachers (ECTs) — professionals who hold a university-level teaching qualification and are employed in a teacher role at their service. This includes:

  • Bachelor-qualified Early Childhood Teachers
  • Teachers with a Graduate Certificate or Graduate Diploma in Early Childhood Teaching
  • Teachers holding provisional or conditional registration working towards full accreditation
  • ECTs in long day care, preschool, kindergarten, OSHC, and family day care settings

Common misconception

Holding a Diploma does not put you on the Teachers Award. The Teachers Award is exclusively for university-qualified teachers employed in a teaching role. Diploma-qualified educators, room leaders, and directors all fall under the Children's Services Award.


CHILDREN'S SERVICES AWARD

The New Eight-Level Structure — From 1 March 2026

Before 2026, the Children's Services Award used a complex system of more than 30 pay points — Level 3.1, 3.2, 3.3, 4A, 5A, 6.1 through 6.9, and others. From 1 March 2026, the Fair Work Commission replaced this entirely with a simplified eight-level structure as part of its Gender-Based Undervaluation Priority Review.

Every Children's Services Employee (CSE) now sits at one of eight levels. Your level is based on your formal qualification, your years of post-qualification experience, and your appointed role.

Find your level below. Screenshot it. Share it with a colleague.

Level Title Who it applies to
CSE Level 1 Introductory Educator Working directly with children. Less than 12 months' experience in the sector. No qualification required.
CSE Level 2 Educator Working directly with children. 12 or more months' experience. No formal qualification yet.
CSE Level 3 Qualified Educator Holds an approved Certificate III in Early Childhood Education and Care (or equivalent).
CSE Level 4 Experienced Educator Certificate III qualified with 4 or more years' post-qualification experience at CSE Level 3.
CSE Level 5 Advanced Educator Holds a Diploma in Early Childhood Education and Care (or an approved OSHC equivalent).
CSE Level 6 Room Leader Appointed as Room Leader. In OSHC, may assist a Level 7 or Level 8 employee.
CSE Level 7 Assistant Director / Coordinator Appointed as Assistant Director, Children's Services Coordinator, or FDC Coordinator. AQF Level 5 or 6 qualification in ECEC required (or equivalent).
CSE Level 8 Director Appointed as Director of a service, or responsible for strategic and operational management of an OSHC service. Relevant degree or equivalent required.

⚠ If you were employed before 1 March 2026

Your previous classification should have been translated to the new structure under Schedule I of the amended award. Your employer was required to notify you of your new level before that date. If you have not been notified, or your payslip still shows an old-format classification, raise it with your director or contact the Fair Work Ombudsman on 13 13 94.

A note for OSHC educators

OSHC and vacation care services use equivalent qualifications to long day care. A Diploma-level qualification in school age education and care meets the requirement for CSE Level 5. Leadership roles in OSHC are recognised at Levels 6, 7, and 8 in line with equivalent responsibilities.


EDUCATIONAL SERVICES (TEACHERS) AWARD

Classification Levels for Early Childhood Teachers

For ECTs covered by the Teachers Award, the classification structure runs across five levels based on your registration status and teaching service history. This structure was not changed by the 2026 review.

Level Title Who it applies to
Level 1 Graduate Teacher Newly qualified ECT. Holds provisional or conditional accreditation or registration. Applies from your first day in a teaching role.
Level 2 Proficient Teacher Has achieved proficient accreditation or registration through the relevant state or territory teacher registration authority.
Level 3 Experienced Proficient Teacher Proficient teacher with 3 years' satisfactory teaching service at Level 2.
Level 4 Senior Teacher Has completed a further 3 years' satisfactory teaching service at Level 3.
Level 5 Highly Accomplished / Lead Teacher Holds formal Highly Accomplished or Lead Teacher accreditation or registration through the relevant authority.

How progression works: Level 1 applies to all newly qualified ECTs, including those on provisional or conditional registration. Moving to Level 2 requires achieving proficient accreditation through your state authority — NESA in NSW, VIT in Victoria, the Queensland College of Teachers in QLD. Levels 3 and 4 each require three years of satisfactory service at the previous level. Level 5 requires formal Highly Accomplished or Lead Teacher recognition.

Schedule A note

ECTs at long day care services operating 48 or more weeks per year and at least 8 hours per day are covered under Schedule A of the Teachers Award. This affects certain conditions including hours of work. Check with your employer or visit fairwork.gov.au if you are unsure.


HOW TO CHECK

Four Ways to Confirm Your Classification Right Now

1. Check your payslip

Your employer is legally required to record your award name and classification level on every payslip. If it is missing, incorrect, or still showing an old-format level from before March 2026, that is your first signal to follow up.

2. Use the Fair Work PACT tool

The Pay and Conditions Tool at fairwork.gov.au lets you calculate your minimum pay rate based on your award, classification, and employment type. Free and takes a few minutes.

3. Read the award directly

The full text of the Children's Services Award (MA000120) and the Teachers Award (MA000077) is publicly available at fairwork.gov.au at no cost.

4. Call the Fair Work Ombudsman

Phone 13 13 94. Free and confidential. They can confirm your correct award, minimum rate, and whether your employer's classification is lawful.


IF SOMETHING LOOKS WRONG

What to Do If Your Classification Is Incorrect

The 2026 transition has not been seamless for every service. Some employers have been slow to apply the new structure, and some educators have been left on incorrect levels without notification.

  • Raise it with your director or employer first. Many issues can be corrected quickly at the service level.
  • Contact the Fair Work Ombudsman if unresolved. Lodge anonymously online at fairwork.gov.au or call 13 13 94.
  • Keep a record. Your qualifications, current classification, what you were told, by whom, and when.

You are entitled to be paid correctly for your qualifications, your experience, and the work you do. The award exists precisely to guarantee that.

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Jun 19, 2026

Am I Being Paid Correctly?

Most educators have looked at their payslip and wondered if the classification level is actually right. This guide breaks down exactly which award applies to your role, the Children's Services Award or the Teachers Award, and walks through the new eight-level CSE structure that replaced the old 30-point system from 1 March 2026. It also covers four free ways to confirm your correct level and what to do if your employer hasn't applied the update correctly.

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Am I Being Paid Correctly?

New here? Here's a quick intro

QuickCare is Australia's childcare HR platform, built for centres that need compliant staff fast and educators who want flexible, rewarding work.

June 12, 2026
5
min read
Quickcare Team

Direct Answer

How do I know if I am being paid correctly as a childcare educator in Australia?

Your pay is set by one of two modern awards: the Children's Services Award 2010 (MA000120) or the Educational Services (Teachers) Award 2020 (MA000077). Which applies depends on your qualification and role. From 1 March 2026, the Children's Services Award moved to a new eight-level classification structure replacing the previous 30-level system. Your correct level is determined by your formal qualification, your post-qualification experience, and your appointed role. If your payslip does not reflect your correct classification, contact the Fair Work Ombudsman on 13 13 94.

Most educators have wondered about this at some point. You look at your payslip, see a level you do not fully recognise, and think — is that right? Should it be higher? What does it even mean?

It is a legitimate question. Your classification level determines your minimum pay rate. If it is wrong — if you were placed at the incorrect level, or if the March 2026 restructure was not applied correctly at your service — you could be earning less than you are entitled to.

This guide gives you the information to check. Which award covers your role. Which level you should be on. What to do if something does not look right.


STEP ONE

Which Award Covers Your Role?

Your pay and conditions are governed by one of two modern awards. Getting this right is the starting point for everything else.

Children's Services Award 2010 — MA000120

This award covers the majority of the ECEC workforce. If you work directly with children in any of the roles below, this is almost certainly your award:

  • Certificate III educators
  • Diploma educators
  • Room leaders and lead educators
  • Assistant directors and children's services coordinators
  • Centre directors
  • Family day care educators and coordinators
  • Outside school hours care (OSHC) and vacation care educators
  • Cooks required to work directly with children to assist with educator-to-child ratios

Educational Services (Teachers) Award 2020 — MA000077

This award applies specifically to Early Childhood Teachers (ECTs) — professionals who hold a university-level teaching qualification and are employed in a teacher role at their service. This includes:

  • Bachelor-qualified Early Childhood Teachers
  • Teachers with a Graduate Certificate or Graduate Diploma in Early Childhood Teaching
  • Teachers holding provisional or conditional registration working towards full accreditation
  • ECTs in long day care, preschool, kindergarten, OSHC, and family day care settings

Common misconception

Holding a Diploma does not put you on the Teachers Award. The Teachers Award is exclusively for university-qualified teachers employed in a teaching role. Diploma-qualified educators, room leaders, and directors all fall under the Children's Services Award.


CHILDREN'S SERVICES AWARD

The New Eight-Level Structure — From 1 March 2026

Before 2026, the Children's Services Award used a complex system of more than 30 pay points — Level 3.1, 3.2, 3.3, 4A, 5A, 6.1 through 6.9, and others. From 1 March 2026, the Fair Work Commission replaced this entirely with a simplified eight-level structure as part of its Gender-Based Undervaluation Priority Review.

Every Children's Services Employee (CSE) now sits at one of eight levels. Your level is based on your formal qualification, your years of post-qualification experience, and your appointed role.

Find your level below. Screenshot it. Share it with a colleague.

Level Title Who it applies to
CSE Level 1 Introductory Educator Working directly with children. Less than 12 months' experience in the sector. No qualification required.
CSE Level 2 Educator Working directly with children. 12 or more months' experience. No formal qualification yet.
CSE Level 3 Qualified Educator Holds an approved Certificate III in Early Childhood Education and Care (or equivalent).
CSE Level 4 Experienced Educator Certificate III qualified with 4 or more years' post-qualification experience at CSE Level 3.
CSE Level 5 Advanced Educator Holds a Diploma in Early Childhood Education and Care (or an approved OSHC equivalent).
CSE Level 6 Room Leader Appointed as Room Leader. In OSHC, may assist a Level 7 or Level 8 employee.
CSE Level 7 Assistant Director / Coordinator Appointed as Assistant Director, Children's Services Coordinator, or FDC Coordinator. AQF Level 5 or 6 qualification in ECEC required (or equivalent).
CSE Level 8 Director Appointed as Director of a service, or responsible for strategic and operational management of an OSHC service. Relevant degree or equivalent required.

⚠ If you were employed before 1 March 2026

Your previous classification should have been translated to the new structure under Schedule I of the amended award. Your employer was required to notify you of your new level before that date. If you have not been notified, or your payslip still shows an old-format classification, raise it with your director or contact the Fair Work Ombudsman on 13 13 94.

A note for OSHC educators

OSHC and vacation care services use equivalent qualifications to long day care. A Diploma-level qualification in school age education and care meets the requirement for CSE Level 5. Leadership roles in OSHC are recognised at Levels 6, 7, and 8 in line with equivalent responsibilities.


EDUCATIONAL SERVICES (TEACHERS) AWARD

Classification Levels for Early Childhood Teachers

For ECTs covered by the Teachers Award, the classification structure runs across five levels based on your registration status and teaching service history. This structure was not changed by the 2026 review.

Level Title Who it applies to
Level 1 Graduate Teacher Newly qualified ECT. Holds provisional or conditional accreditation or registration. Applies from your first day in a teaching role.
Level 2 Proficient Teacher Has achieved proficient accreditation or registration through the relevant state or territory teacher registration authority.
Level 3 Experienced Proficient Teacher Proficient teacher with 3 years' satisfactory teaching service at Level 2.
Level 4 Senior Teacher Has completed a further 3 years' satisfactory teaching service at Level 3.
Level 5 Highly Accomplished / Lead Teacher Holds formal Highly Accomplished or Lead Teacher accreditation or registration through the relevant authority.

How progression works: Level 1 applies to all newly qualified ECTs, including those on provisional or conditional registration. Moving to Level 2 requires achieving proficient accreditation through your state authority — NESA in NSW, VIT in Victoria, the Queensland College of Teachers in QLD. Levels 3 and 4 each require three years of satisfactory service at the previous level. Level 5 requires formal Highly Accomplished or Lead Teacher recognition.

Schedule A note

ECTs at long day care services operating 48 or more weeks per year and at least 8 hours per day are covered under Schedule A of the Teachers Award. This affects certain conditions including hours of work. Check with your employer or visit fairwork.gov.au if you are unsure.


HOW TO CHECK

Four Ways to Confirm Your Classification Right Now

1. Check your payslip

Your employer is legally required to record your award name and classification level on every payslip. If it is missing, incorrect, or still showing an old-format level from before March 2026, that is your first signal to follow up.

2. Use the Fair Work PACT tool

The Pay and Conditions Tool at fairwork.gov.au lets you calculate your minimum pay rate based on your award, classification, and employment type. Free and takes a few minutes.

3. Read the award directly

The full text of the Children's Services Award (MA000120) and the Teachers Award (MA000077) is publicly available at fairwork.gov.au at no cost.

4. Call the Fair Work Ombudsman

Phone 13 13 94. Free and confidential. They can confirm your correct award, minimum rate, and whether your employer's classification is lawful.


IF SOMETHING LOOKS WRONG

What to Do If Your Classification Is Incorrect

The 2026 transition has not been seamless for every service. Some employers have been slow to apply the new structure, and some educators have been left on incorrect levels without notification.

  • Raise it with your director or employer first. Many issues can be corrected quickly at the service level.
  • Contact the Fair Work Ombudsman if unresolved. Lodge anonymously online at fairwork.gov.au or call 13 13 94.
  • Keep a record. Your qualifications, current classification, what you were told, by whom, and when.

You are entitled to be paid correctly for your qualifications, your experience, and the work you do. The award exists precisely to guarantee that.

Frequently Asked Questions

Can't find what you're looking for? Send us a message above.

What is the difference between the Children's Services Award and the Teachers Award?

The Children's Services Award (MA000120) covers the majority of early childhood educators — including Certificate III and Diploma educators, room leaders, assistant directors, and directors. The Educational Services (Teachers) Award (MA000077) covers Early Childhood Teachers who hold a university-level teaching qualification and are employed in a teacher role. A Diploma qualification does not place an educator on the Teachers Award.

What changed with childcare award classifications in March 2026?

From 1 March 2026, the Fair Work Commission replaced the Children's Services Award's previous 30-level pay point system with a simplified eight-level structure for all Children's Services Employees. The change came from the Fair Work Commission's Gender-Based Undervaluation Priority Review. The new levels — CSE Level 1 through CSE Level 8 — are based on qualification, experience, and role.

What is CSE Level 3 in childcare?

CSE Level 3 — titled Qualified Educator — applies to an employee working directly with children who holds an approved Certificate III in Early Childhood Education and Care (or equivalent). From 1 March 2026, it replaced the previous Level 3.1, 3.2, and 3.3 classifications.

What level should a Diploma-qualified educator be on?

A Diploma-qualified early childhood educator working directly with children is classified at CSE Level 5 — Advanced Educator — under the Children's Services Award 2010, effective from 1 March 2026. This applies to educators holding a Diploma of Early Childhood Education and Care or an approved OSHC equivalent.

How do I progress from Level 1 to Level 2 on the Teachers Award?

Progression from Level 1 to Level 2 on the Teachers Award requires achieving proficient accreditation or registration through the relevant state or territory teacher registration authority — NESA in NSW, VIT in Victoria, or the Queensland College of Teachers. There is no set time period; it is based on registration status, not years of service.

Can I be on the wrong award without knowing it?

Yes. It is possible to be placed on the wrong award, particularly in services with mixed workforces of educators and qualified teachers. The most common scenario is a Diploma-qualified room leader being placed on the Teachers Award when they should be on the Children's Services Award. Use the Fair Work PACT tool at fairwork.gov.au or call the Fair Work Ombudsman on 13 13 94 to confirm.

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